CONTACT US
Reach out to us with your questions. Call, visit, or use our secure online form for assistance.
WE’RE HERE TO SERVE YOU.
Complete the Contact Us form to ask questions or request assistance, and a member of our team will contact you as soon as possible.
Frequently Asked Questions
Find answers to some of the most common questions we receive.
Elkhorn Valley Bank’s routing number is 104902172.
If you notice suspicious activity on your account, we encourage you to contact our team directly or visit any of our locations. Together, we can assess the situation and assist you through the necessary steps to keep your assets and information secure.
If you are unsure of the authenticity of communication from Elkhorn Valley Bank, please contact or visit any of our locations, and our team will be able to assist you. In any of our communications, EVB will never:
- Request sensitive account information such as a password, social security number, or PIN
- Use time-sensitive, high-pressure language or scare tactics
- Direct you to an unfamiliar website or other links
Please note that our Fraud Department may text or email you to verify a transaction on your account. If your card has been suspended due to suspicious and/or fraudulent activity, please call 855.961.1602.
To report a lost or stolen card, please contact us directly or call the following numbers for assistance:
- Credit Cards – 1.800.325.3678
- Debit Cards – 1.800.500.1044
We place restrictions on your card to protect our customers and their funds. Yet, we know your needs will vary, and we will work to accommodate your request as best we can. Contact our team, visit us in person, or call 402.371.0722 to explore your options.
Elkhorn Valley Bank is required to follow the schedule of the Federal Reserve and is closed for the following holidays:
- New Year’s Day (January 1, 2025): All locations closed
- Martin Luther King Jr. Day (January 20, 2025): Teller on Demand Available, HyVee Branches Open, All other locations closed
- Presidents Day (February 17, 2025): Teller on Demand Available, HyVee Branches Open, All other locations closed
- Memorial Day (May 26, 2025): All locations closed
- Juneteenth (June 19, 2025): Teller on Demand Available, HyVee Branches Open, All other locations closed
- Independence Day (July 4, 2025): All locations closed
- Labor Day (September 1, 2025): All locations closed
- Columbus/Native American Day (October 13, 2025): Teller on Demand Available, HyVee Branches Open, All other locations closed
- Veterans Day (November 11, 2025): Teller on Demand Available, HyVee Branches Open, All other locations closed
- Thanksgiving Day (November 27, 2025): All locations closed
- Christmas Eve (December 24, 2025): All locations closed
- Christmas Day (December 25, 2025): All locations closed